Sony Playstation Network Down Update

Sony has faced a firestorm of media scrutiny and public judgment since its popular PlayStation Network was compromised almost two weeks ago. While users may still be uncertain about how much of their personal information was stolen, Sony has been working hard to rectify the situation and protect against future problems.
Although the PlayStation Network is still down, Sony has confirmed that new security measures will be in place when it restarts, including an automatic password change for all users when they finally have access to their account again. This simple step is just part of the security overhaul Sony is working to put in place. The other most notable change will be that future password changes must all be made from the original console on which the account was activated. This is expected to help reduce the risk of user accounts being compromised by external sources.
Last week, Sony reluctantly informed users that the hackers may have acquired credit card information in addition to other personal details from users. To help fix the problem, Sony is currently working in tandem with the FBI and other government agencies in order to track down the hackers and hopefully contain further fallout.



About internalmarket

This blog and its accompanying Twitter account have been established as social media learning tools for the Internal Communications and Employee Engagement class at Columbia College Chicago. Through this blog, we will share our observations about current events, change management and employee communications theory, and the application of social media in shaping employee engagement.
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