Southwest Got Grounded

After a hole in a plane’s fuselage landed a plane, Southwest is taking extra precautions to ensure it doesn’t happen again in any of their other planes. A couple of things came out of this issue. First, it appeared that all employees on the flight had appropriate training to deal with the emergency at hand, hopefully all of their employees are trained similarly. Second, what kind of communication is Southwest implementing for its employees about the grounded planes and the affect on their jobs.

Southwest grounds about 80 planes after fuselage hole forces Ariz. emergency landing



About internalmarket

This blog and its accompanying Twitter account have been established as social media learning tools for the Internal Communications and Employee Engagement class at Columbia College Chicago. Through this blog, we will share our observations about current events, change management and employee communications theory, and the application of social media in shaping employee engagement.
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